Every so often, Microsoft releases a really cool feature, one of which I’ve recently come across called the Active Directory Recycle Bin. If you’re like me, you’ve probably deleted an Active Directory object by mistake or perhaps, accidentally erased a user or group permission. And as many of you know, restoring [...]
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*Well, he said that in my recent dream when I interviewed him. Like many around the globe, I’ve long admired the late Steve Jobs and [...]
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Lately, I’ve been doing quite a bit of traveling. First up was HDI in Vegas, then SITS13 in London (both great shows!), then on to [...]
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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.