Tag: 2021 planning

IT Service Desk Planning for 2021’s New Normal

January 5, 2021

You may have already submitted your 2021 plans and budgets for the IT service desk back in September or October 2020. Which was no doubt even trickier than usual, with all the uncertainty surrounding the global pandemic and its continued effect on business operations. Perhaps you were required to submit two plans for 2021? [...]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: 2021 planning

IT Service Desk Planning for 2021’s New Normal

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