Tag: BC/DR


Business continuity, disaster recovery (BC/DR)

Business Continuity Management, Disaster Recovery, and ITSM Are Not Mutually Exclusive

We have all had, or have heard about, IT horror stories that have caused businesses to go into unplanned panic (and most likely to be adversely affected in terms of business operations, revenues, and customer sentiment). I know that I have seen my share during my IT support career, and I am sure that my […]

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Posted by Joe the IT Guy | 1 Comment on Business Continuity Management, Disaster Recovery, and ITSM Are Not Mutually Exclusive

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.