Tag: capacity management


Cloud services minified

3 Important Cloud Views for the ITSM Capacity Manager

When applications and infrastructure run out of capacity, they adversely impact services and business operations. To mitigate this risk, it’s common for a capacity manager role to exist within an organization to ensure that business service capacity is understood. Which includes non-technical capabilities (for example, IT [...]

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.