September 11, 2019 To help us IT service management (ITSM) folks get ahead, there are a number of ITSM best practice frameworks, methodologies, and standards available. While the number of these is impressive, it leads to a problem within itself – which approach or approaches should be used? The answer to this question isn’t simple to answer [...]
Continue Reading Posted by Joe the IT Guy | 4 Comments on The Main Bodies of ITSM Best Practice Guidance
February 27, 2019 COBIT is a framework designed to support the governance and management of enterprise IT. It helps organizations to deliver value to [...]
Continue Reading Posted by Joe the IT Guy | 6 Comments on COBIT: An A – Z Guide for 2019
January 9, 2019 Hopefully you saw my COBIT 2019 blog in November – but when I wrote it I hadn’t seen the detail of what had changed in this new version [...]
Continue Reading Posted by Joe the IT Guy | 22 Comments on COBIT 2019 – the Key Changes to COBIT 5
November 21, 2018 Hopefully I’m not alone in thinking that COBIT – “a framework for the governance and management of enterprise information and [...]
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