Tag: culture

What IT Service Desk Managers Need to Know About Employee Experience

November 25, 2021

One of the hottest IT service management (ITSM) trends right now is employee experience and employee experience management. It’s still an evolving area, with the associated best practices formulated from ongoing organizational successes, but this isn’t a good enough reason for IT service desk managers to sit back and wait [...]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: culture

What IT Service Desk Managers Need to Know About Employee Experience

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