FitSM: The Lightweight ITSM Standard
FitSM is one of the lesser-known IT service management (ITSM) standards – or, more correctly, it’s a family of standards – in comparison to say, ISO 20000. However, that’s not to say that it’s any less useful – depending on your organization’s needs and maturity levels FitSM could be exactly what you’re looking for to […]
Continue Reading