Tag: GRC

Your IT Service Desk Needs to Automate More, Here’s Why

September 15, 2021

IT service management (ITSM) industry research shows that many organizations want to automate more, whether in the IT department or other lines of business. For example, in an earlier blog, I shared a list of the top IT service desk goals for 2021 according to the 1000+ IT professionals who took the SysAid 2021 State […]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: GRC

Your IT Service Desk Needs to Automate More, Here’s Why

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