Tag: Interviews


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ITSM Views from a Vendor, with Arvind Parthiban from ManageEngine

What exactly is your job? Firstly, it doesn’t feel like a job anymore, as it’s been an exciting and life-changing experience. I’ve been with ManageEngine since 2006 as a Senior Product Marketing Manager. Apart from dusting the computers here 😉 I do anything and everying for the ServiceDesk Plus product. In [...]

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Vendor A with Joe

ITSM Views from a Vendor, with Stephen Mann from ServiceNow

What exactly is your job? I’m a “Senior Manager, Product Marketing” for ServiceNow – not that the job title gives much away about what [...]

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ITSM Views from a Vendor, with John Clark from Microsoft

What exactly is your job? I am an IT Service Management Architect within the Microsoft ITSM practice.  My job is to assist in sharing [...]

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Interview with Ben Clacy, Chief Executive of itSMF UK

Joe: Tell us a little about yourself and itSMF UK. Ben: I’ve been Chief Executive of itSMF UK since 2010 and with the forum since 2006. [...]

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.