It’s tough working in IT support at the best of times and during the COVID-19 crisis, I think we can all agree that these are not the best of times. There was, and still is, so much to do in terms of enabling employees who have been forced to work at home – adding pressure […]
Continue Reading Posted by 
Joe the IT Guy | 4 Comments on The Impact of the COVID-19 Crisis on IT Support Staff
Mental health and wellbeing have become popular business-media topics in recent years and I’m really pleased to see that this focus has [...]
Continue Reading Posted by Joe the IT Guy | 2 Comments on Working in IT: 10 Tips for Better Workplace Wellbeing
Workplace stress has been a topic of research for many years but the condition itself seems to be on the rise – with one study finding [...]
Continue Reading Posted by Joe the IT Guy | 3 Comments on Working in IT: 10 Tips for Handling Workplace Stress
So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.