Tag: Outsourced Service Desk

Bring Your Outsourced IT Service Desk Back In-House for Better EX and CX

July 15, 2020

Employee experience was already one of the hottest trends in IT and IT service management (ITSM) for 2020 before the COVID-19 crisis struck us all. Then, especially because of the large number of employees forced to work at home, it became even more important – with this now continuing in the “new normal” for business […]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: Outsourced Service Desk

Bring Your Outsourced IT Service Desk Back In-House for Better EX and CX

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