Tag: Prompt Engineering

Prompt Engineering in ITSM Scenarios

June 20, 2024

The opportunity of artificial intelligence (AI) capabilities for IT service management (ITSM) is well written about. The abilities of generative AI have added to this and increased the speed of AI’s real-world adoption by ITSM teams. But how can you ensure that prompt-based generative AI capabilities are used to best [...]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: Prompt Engineering

Prompt Engineering in ITSM Scenarios

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