“I’ve had a penetration test done, so the service is secure!” (Firstly, no jokes please…) Too often, in my travels visiting a variety of customers, I see some fundamental misconceptions as to what the purpose of a penetration test is, which leads to a value-enablement gulf. In this blog, I explore some of the common […]
Continue Reading Posted by 
Joe the IT Guy | 3 Comments on IT Security Basics: Misunderstanding the Purpose of Penetration Testing
Who’s afraid of the big bad wolf? It’s easy to get lost in a sea of IT security noise right now. Not a day, week, or month seems to go [...]
Continue Reading Posted by Joe the IT Guy | 1 Comment on ITSM Basics: Know Your Information Security Threats!
The biggest online security threat for any individual is ignorance. Put simply, ignorance is not knowing something you should know, or [...]
Continue Reading Posted by Joe the IT Guy | Leave a comment
I usually write about IT service management (ITSM), but October 2014 is National Cyber Security Month in the USA, so I naturally [...]
Continue Reading Posted by Joe the IT Guy | Leave a comment
So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.